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Frequently Asked Questions
You can upload your certificates by going into “My Account” via the icon in the top right hand corner (or top left on phones and tablets)
You will then see a white tab which reads ‘certificates’ - select this, and then select: “upload certificates”.
Any photograph or scan of a beauty certificate or qualification will suffice.
Your account should be approved into “Pro” status shortly after uploading the document. Please note however these certifcates will be approved between 9-5pm Monday to Friday.
Please remember to save the submission using the save button on the page, and refresh your browser before attempting to place an order as a professional account holder.